Refund Policy
Refund Policy for UsaStream
Effective Date:
At UsaStream, we strive to provide our customers with high-quality services. However, we understand that there may be instances where you may not be completely satisfied with your purchase. This Refund Policy outlines the conditions under which refunds may be granted.
1. No Refunds After Activation
Due to the nature of digital services, all sales are final once your service has been activated. We do not offer refunds for any subscription fees or purchases after activation.
2. Trial Period
To ensure customer satisfaction, we recommend that new users take advantage of our trial period before committing to a full subscription. This allows you to evaluate our service and determine if it meets your needs.
3. Service Issues
If you experience significant issues with our service, such as prolonged outages or technical difficulties that prevent you from accessing your subscription for more than 72 hours, please contact our support team. We will investigate the issue and may offer a partial refund or credit for the downtime experienced.
4. Requesting a Refund
To request a refund due to service issues, please contact us at Contact@usastream.net within 7 days of the issue occurring. Include your order number and a detailed description of the problem.
5. Changes to the Refund Policy
UsaStream reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Refund Policy.
6. Contact Information
If you have any questions about this Refund Policy or need assistance, please contact us at Contact@usastream.net.